Getting Debugging Information
Follow these steps to report detailed debugging information.
Chrome
- Open Authenticator
- Right click Authenticator and click “Inspect”
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- Go to the “Console” tab
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- Copy and paste any messages into the issue description
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Firefox
- Go to
about:debugging
- Check the box that says “Enable add-on debugging”
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- Click the link that says “Debug” under Authenticator
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- Click “Ok”
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- Make sure that you are on the console tab
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- Open Authenticator again
- Copy and paste any messages into the issue description
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