Getting Debugging Information
Follow these steps to report detailed debugging information.
Chrome
- Open Authenticator
- Right click Authenticator and click “Inspect”
- Go to the “Console” tab
- Copy and paste any messages into the issue description
Firefox
- Go to
about:debugging
- Check the box that says “Enable add-on debugging”
- Click the link that says “Debug” under Authenticator
- Click “Ok”
- Make sure that you are on the console tab
- Open Authenticator again
- Copy and paste any messages into the issue description