Getting Debugging Information


Follow these steps to report detailed debugging information.


Chrome

  1. Open Authenticator
  2. Right click Authenticator and click “Inspect”

step2

  1. Go to the “Console” tab

step5

  1. Copy and paste any messages into the issue description

step4


Firefox

  1. Go to about:debugging
  2. Check the box that says “Enable add-on debugging”

step2

  1. Click the link that says “Debug” under Authenticator

step3

  1. Click “Ok”

step4

  1. Make sure that you are on the console tab

step5

  1. Open Authenticator again
  2. Copy and paste any messages into the issue description

step7